Dallas, TX — September 17, 2013 — Systemates announced Teavana as the newest client to successfully implement and use its construction project management software, Projectmates. With over 300 North American locations, and more expansion planned, Teavana was in the market for a solution that would more efficiently manage their new construction projects. Since implementation, they have seen great success!
Teavana has been able to streamline approval processes for Purchase Orders, Contracts and Budgets as well as improved methods of reporting to executive teams," said Leslie Wylie, Implementation Project Manager and Projectmates Administrator for Teavana.
Projectmates provides over 100 out-of-the-box reports that generate from live project information. Teavana was accustomed to managing reports through Excel so partnered with the Projectmates team to develop a sophisticated and highly tailored report that met Teavana's needs exactly. Because Projectmates provides a centralized, online construction software platform, Teavana can better facilitate collaboration and accountability, maximize staff efficiencies, and improve the quality and accessibility of information.
Teavana's vendors are extremely pleased with the quick turnaround time for payment processing. In the past Teavana did not have a construction project management solution, relying on spreadsheets for cost tracking and exhausting time and resources for paper-based approval processes.
The processing of invoices through the system has reduced the amount of time and manual labor required to shuffle paper invoices and log in Excel reports," said Wylie, adding, "Our vendors have had a lot of great comments regarding the reduction in time it takes for the organization to process and pay invoices."
Teavana credits the support and training delivered by the Projectmates staff during implementation as a major role in its successful use of the construction project management software. "The support and training during implementation played a major role in the successful use of the software," said Wylie. "The Projectmates team is very responsive to all questions and concerns!"
Projectmates' implementation team spent several days understanding Teavana's current processes and desires for improvement, and then configured the software for Teavana's specific workflows, terminology, and branding. The result was a customized site available for Teavana's immediate use. "There was little modifications that needed to be made following the initial jump into the system," said Wylie.
About TeavanaTeavana is a specialty retailer offering more than 100 varieties of premium loose-leaf teas, authentic artisanal teawares and other tea-related merchandise. Teavana operates throughout the US and Canada in over 284 company-owned stores and on its website at teavana.com.